Archive for December, 2009

Times and Seasons, and seasonal wishes

Friday, December 18th, 2009

We are pleased to announce that all of the remaining liturgical content of CW Times and Seasons in now available in Visual Liturgy Live. Users with an active subscription can download this material by using the Online Update feature of Visual Liturgy Live. You can renew your subscription at any time online at www.visualliturgylive.net.

Thank you for using Visual Liturgy Live.

We wish all our users a Merry Christmas and a Happy New Year.

The Visual Liturgy Team

How to contact us

Wednesday, December 9th, 2009

A dedicated Help-desk facility exists to help customers with installation, registration, and technical support questions. The Help-desk is manned by 3 support technicians who are available between 09:00 and 17:00 Mondays-Fridays other than bank holidays. The Help-desk can be reached by dialing 020 7898 1451 and selecting the option “For help with Visual Liturgy….” The Help-desk team have become proficient at dealing with all of the common difficulties experienced by VL Live customers and are best-place to help in the first instance.

New update – and an important note

Thursday, December 3rd, 2009

We’ve posted a new update for Visual Liturgy, which you can get by running Visual Liturgy and choosing Help – Online Update. This is in preparation for new content and an extended lectionary calendar which will also be posted shortly.

Unfortunately there was an error in the initial version of this update. If you downloaded this on 3rd December, you will find that propers are not selected when you start a new service. Please choose Help – Online update and download the update again, to fix the problem.

One other tip: if you close the Visual Liturgy Agent in the notification area (right-click, Exit) then you will not normally have to reboot to apply the update.