User support

Frequently asked questions

Installing Visual Liturgy onto a new computer

Many users have been with Visual Liturgy since the beginning and have a nice stack of floppy disks and CD's in their collection! Unsurprisingly, many users are now purchasing new computers and have asked as to which disks are still needed to complete a full installation on a new machine. Details are provided below:

Please ensure that any anti-virus software on your system is disabled while you carry out any of the procedures listed below.

Installing from a CD-Rom "full" version of Visual Liturgy

1. Visual Liturgy 4.0 for Common Worship, The Methodist Worship Book for Visual Liturgy and Visual Liturgy 2.0 were all released on CD-Rom. If you have a full version of any of these products, your job is very straightforward.
2. Place the CD-ROM of your full version into your CD-ROM drive and run SETUP. You may find that the setup routine begins automatically.
3. Allow the installation to complete and you should have Visual Liturgy ready for work.
4. If you have any upgrades for Visual Liturgy - for example, you may have version 3.0 as a full version and version 4.0 as an upgrade - then you will need to install your upgrade CD-ROM next.
5. If you have the Seasonal Module, install this by running SETUP on the Seasonal Module floppy disk. Please note this can only be installed on version 3.0 or previous. It is not directly compatible with version 4.0.

Installing from a floppy disk "full" version of Visual Liturgy

1. Early versions of Visual Liturgy were released on floppy disk. If your full version of Visual Liturgy (i.e. your first version) is on floppy disk but you also have later versions on CD-ROM, follow these instructions:
2. Place the first disk of your first version into the floppy disk drive.
3. Place your most recent upgrade version of the software on CD-ROM into your computer. If the setup routine begins automatically, allow it to continue. If it doesn't start automatically, run SETUP from the CD-ROM and NOT from the floppy disk.
4. The upgrade CD-ROM will check for an existing full installation on your computer and won't find one. At that point, it will check your floppy disk drive, read a file from the first disk of your first version and return to the CD-ROM to complete the installation.
5. Effectively, you will have short-circuited the installation process to start at the end rather than the beginning with your most recent version of the software. Quicker by far!

Installing the Seasonal Module with version 3.0

Please note that if you want to install the Seasonal Module, you will still need to do that after your version 3.0 of Visual Liturgy has finished installing.

If you have installed Visual Liturgy 3.0 for Common Worship, you will need to add these extra steps to the process. The reason is that the Seasonal Module makes use of some the Alternative Service Book set-up, but you won't get that ASB material straight from the Common Worship version because it is not part of the default setup routine. The ASB has to be re-installed before the Seasonal Module can be imported.

1. Install Visual Liturgy 3.0 according to the instructions on the leaflet. Make sure that any anti-virus software on your system is disabled while you do so.
2. Making sure that VL is not running, run the VL 3.0 CD again. You will see a message saying "Visual Liturgy is already installed" and offering you a number of options.
3. Choose the option to "Import the Alternative Service Book 1980" and follow the onscreen instructions, choosing OK when it shows you the module notes.
4. Once the module has fully imported, again check that VL is not running, and then install the Seasonal Module by running the file "setup.exe" from the Seasonal Module floppy disk.
5. Everything is now installed. When you run Visual Liturgy 3.0, make sure that you do not choose to remove ASB if prompted!

See also Using the Seasonal Module with Visual Liturgy 3.0 for Common Worship

I've lost my original disks!

If you've lost your original disks of Visual Liturgy, you will not be able to install the software without help from Church House Publishing staff. Please call direct on +44(0)20 7898 1451 and we will be able to help.

Quick reference table of version numbers